Problem solving
We hope you will find Master Planner 4 trouble-free and easy to use, but if you do encounter a problem, follow these steps to find a solution:
Check the help file or manual: the Master Planner 4 help file is very extensive and includes answers to many of the questions users have asked us in the past. Press the F1 button, or the Help button, or click Help on the menu on the main screen. You can also download a range of manuals with detailed help and screenshots of the program.
Check the frequently asked questions (FAQs).
Download the latest version: check your current version by selecting 'About Master Planner' from the Help menu, and download the latest version.
See if your problem has already been reported: check the version 4 changes list to see if your problem is a bug which has already been identified and fixed.